Testimonials

CATEC is one of the few companies in Egypt that offer REAL technical support. Your staff is knowledgeable and can offer help anytime by all means. Many agents and company partners for famous manufacturers come to me and tell me we will support you after sale.. I tell them support is not about reporting a problem and sending an email and wait for reply, WE CAN DO THAT! Support is about being on site solving the customer`s problem and let the customer know why and how to deal with this problem in the future.. And this is what CATEC does!

I am a firm believer that you can measure true professionalism and a company's DNA not when everything is going according to plan, but when things go into crisis mode. Well I can confidently say that CATEC was tested and their support was flawless, and they all went the extra mile, right from the top to the wonderful lady working in the office, making sure that all decisions were carried out with military precision. We had an unfortunate experience during a recent boiler service, but CATEC really turned the experience into a positive one and for that I am proud to say that they will always be our supplier of choice. A special thanks to you and your whole team.

I want to appreciate excellent job of Shaban Suleiman, Hatem Zaid and Mustafa Al-lithy, operators of CATEC working on Manifa project. We did not have any service quality incidents from their side and wish to work with them for further jobs. I want them to be fixed crew for all upcoming Manifa operations.

I would like to inform you that we are totally satisfied with the service that you provided to us , thanks everyone and special thanks for “Engineer Mostafa” for the great efforts he has done as well as for the valuable information he delivered to our technical team much appreciated , also the report he wrote was actually professional

I appreciate the time and effort that you spent with Hydrochem to assist them locally and taking care of Greg and Danny during their visits. As I have always mentioned many times that you and the CATEC team are the Pearl of Africa agents.

First of all I would like to thank you for the service provided in the past year. Even during the difficult time that you are facing in Egypt with unstable climate, CATEC is here and continue to provide a first class service for our Egyptian and other Customers inside your territory.

CATEC is one of the best service companies I have met. Its team is very supportive with a highly appreciated response

As we are working with your company since 1995, and you are responsible for the maintenance of our steam boilers during that period starting from 1995 till now, we didn’t face any challenges because of your support. We are in safe hands because of your efforts. So we need to thank you and your engineers for your usual support.

Je confirme que toutes les operations sous mentionnées ont étés réalisés avec succés. On vous félicite pour la professionnalité et le savoir faire que l’ing. Tarek Ibrahim a montré Durant son séjour à Tunis.
English translation:
"I confirm that all the operations mentioned in summers have made successfully. We congratulate you on the professionalism and expertise that Eng. Tarek Ibrahim showed during his stay in Tunis ".

You are on the right way from my opinion. You have fast reply, action, and support. You support your customers like your family, and with respect and honest reply. I really respect, and thanks to all of you.

It gives us an immense pleasure to deliver this appreciation letter to you as result of your diligence and professional service to our mill. ALMEDA TEXTILE PLC appreciates your service and invaluable assistance you give to our co-workers. If we had an award to give, you would be the key expert in this regard. Please accept our sincerest gratitude for the superior service you have offered in our mill. Again, thank you so much. We greatly appreciate your generosity.

Thank you very much for your cooperation and comprehension during your visit. We have learned a lot through you and we don’t know how to thank you.

I want to thank CATEC for your patience and perseverance helping DAL GROUP through our growing pains. I realize that you sometimes are bombarded from different people and we appreciate all the hard works and great efforts. We could not be our best without companies like yours! CATEC is an asset to us!

On Behalf of Unilever Engineering team, please thank your Service team for the valuable training provided last Friday. The training was very beneficial and helped me identifying tens of issues that needed to be resolved, we captured all issues together during the training.

I found your Service Engineer Ayman very helpful, friendly and of course very knowledgeable. I am happy to give him a 10/10 score

It was my pleasure doing business with a professional and the highly capable and supportive team of CATEC. It is rare that one sees a coherent and highly cooperative team like CATEC.

I wanted to thank you and CATEC team as well for taking time from your busy schedule to support and help Americana Meat KSA on all utilities projects (steam boilers, thermal oil heaters, etc.) I know some of the work wasn’t part of your normal responsibilities, but your assistance was invaluable in helping my company get everything done in a very timely manner. Your expertise and enthusiasm were both appreciated during a time which can be stressful for all concerned! We sincerely appreciate your efforts and thank all CATEC team.

Thank you for your presence. We were really pleased with this seminar and it was one of the most important seminars that benefited us and all the employees. We always wish for more cooperation and transfer of experience. We wish you good luck and success.

In my name and in the name of the management of SHAMTEX CO. SA. We extend our thanks to all of you, and especially the dear engineer Amir Hafiz and the esteemed engineer Walid Halawa for your support and good cooperation with us in the problem of JOSSI software.

We have received the news of your winning the 100% Good performance as USTER Agent With all the happiness and pride you deserve it and more Since we are a permanent customer for you for many years, we are witnessing that you are one of the best agents we dealt with In Egypt and abroad and you are constantly developing and improving and this is what distinguishes you significantly from others Wishing you more excellence and progress, God willing our greetings and appreciation to all and congratulations

A thousand thousand congratulations on your Performance Certification deserved by CATEC team and all elements of their activity and dedication to their work. We, Fourtex Company, thank all members of CATEC team and its management for the cooperation and services provided to us and we wish you every success.

We are pleased to extend our sincere congratulations to you for receiving the highest 100% grade worldwide as USTER agent. And this is what we have experienced in your company for years Wishing you continuous progress.

At first we congratulate ourselves. On behalf of all the employees of the company, I would like to extend my heartfelt congratulations to you for receiving the highest grade worldwide as USTER agent and with our best wishes to continue to obtain this level that is honorable for all of us as Egyptians.

The successful sale of KLÜBER specialty lubricants is only possible with strong local partners. CATEC offers customers in all industries the support they need in all tribological matters. For me is it essential to have high skilled local sales engineers I can count on. We are proud of a partnership with CATEC that has existed since 1980’s.